Remote Monitoring of Networks (RMON)
Do you bounce your server or workstations when things aren't working? It may sound like a great idea, but you could be doing more harm than good. Servers and mission critical computers are complicated and some software services can effect the entire organization. Sometimes the small issues become a larger problem.
Be Protective and use RMON to keep your systems clean and secure
RMON audits your computer systems on a regular basis, allows SWAT engineers to run automated scripts, and monitors your equipment 24X7X365. SWAT Systems can control patch management issues, gain control of your systems, and protect your equipment with Anti-virus, Spyware, and Malware tools all within one management console. This gives the customer reliable equipment and up-time not available to just any system connected to the internet.
Examples:
Problem |
Effect |
Solution |
Value |
Exchange store stops |
Decide to re-boot the server |
RMON catches the exchange store stopping, sends an alert to the MOC, then auto stops and starts. |
E-mail never goes down |
Web site goes down |
Host provider server issues |
RMON notices the web site is down, sends an alert to the MOC (Managed Operations Center), the MOC calls SWAT and we call the ISP (Internet Service Provider) to solve the problem. |
SWAT saves you time and frustration from dealing with web issues |
Server performance is slow |
Computer is slow |
RMON is scheduled for routine maintenance while the world sleeps. Scripts and patches are deployed and arrive in the morning. |
RMON ensures fast computer performance |
"Did we back up our data?" |
Data loss |
RMON notices that tapes were not changed and sends an e-mail message to the MOC. Then, the MOC calls you! |
All data is saved |
Theft of server |
Server is stolen and data is in danger |
Server connects to the internet, sends message to RMON, script is started, and data is retrieved. IP is captured and sent to the police. |
No loss of data and justice is served |
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